Sales Policies

Packers-Tickets.net prides itself on being able to provide premium tickets for events nationwide at some of the best prices on the internet while maintaining outstanding customer service. Trust is very important when purchasing online and you can feel comfortable with us. We are a licensed ticket broker in the State of Illinois with a sparkling record with the Better Business Bureau of Northern Illinois.

We will begin processing your order immediately during normal business hours which are 9AM - 5PM Monday through Friday. In rare cases, the tickets you requested online will not be available. We will contact you by phone or e-mail if this happens and look for similar seating options with your approval.

You should have already read our sales policies on our website, but they are listed below for your reference. If you have any questions, please call us at (815) 468-7855.

TICKET PRICES PACKERS-TICKETS.NET is a private ticket broker engaged in the business of buying and selling first rate tickets at market prices. We are not Ticketmaster, nor are we affiliated with any artist, venue, team, or box office. We do not sell tickets at face value. Our ticket prices are often significantly higher than face value and reflect our cost of obtaining quality seating. Prices are based on the seat location and demand of the event.

SHIPPING POLICY
Tickets ship on the same day (Monday thru Friday) if the order is received by 4 p.m. CST and are in hand. Keep in mind, orders placed on the weekend will not be shipped until Monday. Most tickets are in hand and ready to ship, however in some cases tickets will not ship the same day you order them. In some cases, tickets aren't printed for a few weeks or even months, in rare instances, depending on the event. Please give us a call if you need tickets by a certain date (I.e. birthday, anniversary). All tickets are shipped via FEDEX and require an adult signature.

RETURN POLICY
Since tickets are a one of a kind item and not replaceable there are no refunds, exchanges, or cancellations on any order. The only exception is when an event completely cancels and there is no rescheduled date. In this case, a refund minus shipping will be given after the tickets have been returned to our office. Rescheduled events will use the OLD tickets for the NEW date. Please keep this in mind and ALWAYS give us a call if you have any questions.

WHAT TO DO ONCE YOU RECEIVE YOUR TICKETS
1) Please look over your tickets and verify that you have the proper event, date and location listed. Many events have slight to major time changes from when the tickets are printed and we don't get informed of all time changes. Play it safe and call the venue a couple days before the event to confirm the event time.

2) Put your tickets in a safe place (but not so safe you won't be able to find them). We are not responsible for lost, damaged, or stolen tickets as we can not get them replaced by the box office in 99.9% of cases. Please note direct sunlight and heat can damage some tickets. It is amazing how many people lose tickets they spent hundreds or even thousands of dollars on. The stories have ranged from flying out of a pocket while riding cross country on a motorcycle to being put through the paper shredder. Don't add another to the list!!

3) ENJOY THE EVENT AND LET US TAKE CARE OF YOU THE NEXT TIME YOU NEED TICKETS FOR THE NEXT HOT SHOW OR BIG GAME!!